Pylon + Dodger: pull support conversations into customer research
Why integrate Pylon with Dodger
Your support inbox is the most honest source of customer truth you have. Pylon brings those tickets and conversations into Dodger so research reflects the problems customers report every day.
- Syncs support tickets and customer conversations from Pylon
- Clusters recurring issues into research-ready themes
- Highlights feature gaps and friction directly from customers
- Connects support signal to personas and user stories